Terms & Conditions

Effective Date: 1st January 2024

 

Welcome to Australian Collective Outlet! By using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.

 

1. General Information

 

• These Terms and Conditions govern your use of our website and any purchases made through it.

• By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

 

2. Product Information

 

• We strive to provide accurate descriptions and images of our products. However, slight variations in colour, size, or design may occur.

• All prices are listed in Australian dollars (AUD) and include GST where applicable.

 

3. Payment Terms

 

• Payments can be made using credit cards, debit cards, or other payment methods available at checkout.

• All transactions are processed securely to protect your information.

• Orders will only be processed after full payment has been received.

 

4. Shipping and Delivery

 

• We offer shipping through Australia Post, with delivery times depending on the selected shipping method.

• Tracking information will be provided for all orders.

• Shipping costs will be calculated at checkout.

 

5. Refund and Returns Policy

 

• We offer a 30-day refund policy for unused items in original condition.

• Refund requests must follow the process outlined in our Refund Policy.

• Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

 

6. Privacy Policy

 

• Your personal information is collected, stored, and used in accordance with our Privacy Policy.

• We respect your privacy and will not share your data with third parties without your consent.

 

7. Intellectual Property

 

• All content on this website, including text, images, and logos, is the property of Australian Collective Outlet and is protected under Australian copyright laws.

• You may not reproduce, distribute, or use our content without explicit written permission.

 

8. Limitation of Liability

 

• We are not responsible for any damages, losses, or delays caused by circumstances beyond our control, including shipping delays, natural disasters, or technical issues.

• To the extent permitted by law, our liability is limited to the cost of the products purchased.

 

9. User Responsibilities

 

• You agree to use our website in a lawful manner and not engage in any activities that could harm our business or other users.

• Any fraudulent activity or breach of these terms may result in termination of access to our website.

 

10. Changes to Terms and Conditions

 

• We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

• Continued use of our website constitutes acceptance of any changes.

 

11. Governing Law

 

• These Terms and Conditions are governed by the laws of Australia. Any disputes arising under these terms will be subject to the jurisdiction of Australian courts.